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    Warranty Policy

    Effective Date: 15 September 2026

    At Beds N Stuff, we aim to supply quality furniture and furnishings that provide lasting value. This Warranty Policy explains how we handle eligible product defects, warranty claims, repairs, replacements, and refunds.

    This warranty is in addition to, and does not limit or replace, your statutory rights under applicable UK consumer protection law, including the Consumer Rights Act 2015.

    1. Warranty Coverage

    Beds N Stuff provides a limited warranty on eligible products sold through our website, covering qualifying defects in materials and workmanship.

    Warranty coverage applies to eligible products purchased directly from Beds N Stuff and begins from the date of delivery unless a different warranty start date is stated for the particular product.

    Specific products may have additional or different warranty terms, which will be stated on the relevant product page where applicable.

    2. Warranty Duration

    Unless otherwise stated on the relevant product page, the standard warranty period is 12 months from the date of delivery.

    During the applicable warranty period, an eligible product may be repaired, replaced, or refunded following assessment of the reported issue and in accordance with your legal rights.

    3. What Is Covered

    The warranty may cover defects including:

    • Manufacturing defects

    • Defective materials

    • Faults resulting from workmanship

    • Structural or functional defects that arise under normal intended use

    The product must have been used and maintained in accordance with any instructions or care guidance supplied with it.

    4. What Is Not Covered

    The warranty does not normally cover problems caused by:

    • Misuse, abuse, accidents, or improper handling

    • Incorrect assembly or installation where the customer has not followed supplied instructions

    • Normal wear and tear from ordinary use

    • Damage caused by negligence or failure to follow care instructions

    • Unauthorised modifications, alterations, or repairs

    • Damage caused by external factors outside the product's intended use

    • Cosmetic changes that are considered normal for the product or materials used

    • Products purchased from unauthorised third-party sellers

    This list does not restrict any statutory rights you may have under applicable consumer law.

    5. How to Make a Warranty Claim

    If you believe your product has a defect covered by this policy, please contact Beds N Stuff as soon as reasonably possible.

    Please provide:

    • Your order number

    • Date of purchase or delivery

    • Product name or details

    • A description of the issue

    • Clear photographs or videos showing the problem where possible

    Our team may ask for additional information to help determine the cause of the issue.

    If the product needs to be returned for inspection, we will provide appropriate return instructions.

    6. Warranty Resolution

    Once we have assessed the reported issue, we will determine the appropriate resolution based on the circumstances and applicable consumer rights.

    Depending on the issue, this may include:

    • Repairing the product

    • Providing a replacement

    • Providing replacement parts where appropriate

    • Providing a refund

    • Another appropriate remedy required under applicable law

    Where a return is required for an eligible warranty claim, Beds N Stuff will provide appropriate instructions regarding the return arrangements.

    Any approved refund will normally be issued to the original payment method.

    7. Your Statutory Rights

    This warranty does not affect your statutory rights.

    Under the Consumer Rights Act 2015, consumers may have rights where goods are faulty, not as described, or not fit for their intended purpose.

    These statutory rights apply independently of any additional warranty offered by Beds N Stuff. Nothing in this policy is intended to remove or restrict rights that cannot legally be excluded.

    8. Warranty Limitations

    To the extent permitted by law, Beds N Stuff's liability under any additional warranty is limited to providing an appropriate remedy for the affected product.

    Nothing in this Warranty Policy excludes or limits liability where doing so would be unlawful, including liability that cannot legally be excluded under applicable UK law.

    9. Contact Information

    Business Name: Beds N Stuff
    Address: Shops, Breeze Hill Hotel, Bangor Rd, Benllech, Tyn-y-Gongl LL74 8TR, United Kingdom
    Phone: +44 1248 853941
    Email: contact@bedsnstuff.org.uk
    Live Chat: Available on our website during business hours

    Business Hours:

    • Monday: 9:30 AM–4:30 PM

    • Tuesday: 9:30 AM–4:30 PM

    • Wednesday: 8:00 AM–1:00 PM

    • Thursday: 9:30 AM–4:30 PM

    • Friday: 9:30 AM–4:30 PM

    • Saturday: 9:30 AM–4:30 PM

    • Sunday: Closed